Help

We have compiled a list of Frequently Asked Questions that should answer most problems you encounter while using Curator HQ. If you experience a problem that is not covered by the questions below, then please get in touch and we will do our best to resolve the issue as quickly as possible.

Who can become a member?
We believe in being as inclusive as possible and welcome all artists as members of Curator HQ - no matter your age, gender, location, ability, length of time you've been practicing, how established you are, or any other factor at all! Just come on in and be part of the lively and growing, social community here - we're looking forward to seeing your work!
How do I join Curator HQ?

Becoming a member of Curator HQ is easy and quick. You can join now by signing up on the Register page, although we recommend reading the Curator HQ page in full first.

When you've completed the registration form, you'll receive an email confirming your account has been created. You'll need to click on the Activation link provided in that email in order to make your account live, and to log in for the first time.

You must register with a valid email address in order to open a Curator HQ account.

What does membership cost?

Membership to Curator HQ is currently FREE for the first 30 days.

After this time, you will be required to subscribe at a monthly fee of £9.99 (GBP).

Payments can be made via all major Credit / Debit Cards and by PayPal.

How do I upload artwork to my account?

We've tried to make it easy easy as possible to upload artwork directly to your Curator HQ account.

You must be Logged In in order to upload artwork.

Once logged in, you'll be presented with the HQ Dashboard page. From here, just click the 'Gallery' tab beneath your profile photo and status update. Then, just hit 'Upload Picture' and follow the instructions on the page to complete the process.

It's important to name your work appropriately and give it a short description to help browsing visitors find it easily.

What size and quality of artwork should I upload?

We advise uploading the best quality possible original photographs of your artwork that you can get hold of. However, there is a filesize limit of 6Mb when uploading. This should be ample size for great quality copies of your artwork.

The better the size of the artwork you upload, the more detail will be available for viewers to see using our zoom magnification function (while hovering over your artwork).

We recommend the following settings for artwork to be uploaded: Approx 1500px wide, 72dpi, RGB colourspace.

You should always enter an appropriate Title and Description for each piece.

Im experiencing a problem with my account. How do I get help?
If your problem isn't covered by any of the information provided in these Frequently Asked Questions, then please do get in touch with us by phone, email or using the contact form provided. We will always do our absolute best to help resolve your problem as quickly as we can.
How can I change my password?

You can change the password to your account at any time by visiting the Settings page. You will need to enter your old (existing) password in order to create a new one.

How do I change the email address associated with my account?

You can change the email address associated with your account at any time by visiting the Settings page. You will need to enter your password in order to make changes to this page.

How do I control which email messages are sent to me by Curator HQ?

By default, Curator HQ will send you email notifications when other users send you a friend request or send you a direct message, for example. If this is inconvenient for you, you may wish to change your account settings to control which messages are sent to you, and which are not.

You can view your current settings and update them by visiting Settings → Notifications

How can I delete my account?

At the moment we don't provide a function to delete an account yourself, but we can easily do it for you and automatically remove any of the artwork you've published at the same time. If you'd like your account removed, please just get in touch.

How do I report spam or abuse?

If you experience abuse or receive spam from another member at Curator HQ, please contact us to let us know and provide as much information as you can in order that we can act promptly to resolve the matter.

We do not tolerate abuse and expect members to act with the same respect they would expect other members to give to them.